NLP

                In a year or two, Chatbots would have reached their market potential, with the majority of the businesses employing them to redefine their customer engagement policies. However, by 2020 chatbots would reach a whole different level with the integration of NLP.

                  Computers, apps, and devices will now be able to understand the true meaning behind what is said. Sarcasm, puns, and double meaning contexts will be clear to the upcoming technologies with the help of NLP.

                  The users will now be able to ask of things in their natural way of talking and not in words that are “right” for machines and software to understand. The complex algorithms that would go behind it, will be based on millions of computations and predictions that would be generated by mixing AI with all conversations happening between humans and their software/ device.