The workspace will evolve

The rise of A.I. and automation software means humans are moving away from repetitive tasks and are increasingly focused on tasks only humans can do: think creatively and interact with other humans. For workspaces, this means people spend less time sitting at their desks and more time in a diversity of settings.  Uber and Spotify have revolutionized access to music and mobility, by giving everyone a private driver or a personalized playlist for a specific occasion.

There’s a specific area for the copier machine and another for the coffee maker, with the boss’ office located in an area where he or she has a full view of the whole floor. This is still what you’ll frequently see in both small and big companies, however, there’s now this growing popularity of working in a flexible workspace. It’s a common sight to see desks or cubicles positioned strategically across the room to maximize space.

The most innovative companies are no longer thinking about workspace as a single location, but rather a network of spaces that employees can access based on what they are trying to achieve--brainstorm a new product, train a new sales team, impress a client, or work quietly on their own. Employees will increasingly expect the same level of choice and diversity from their workspace.

VR Motion Chairs

Virtual reality chairs have been created to solve many of the existing problems with virtual reality gaming, such as motion sickness. This motion sickness can occur when we move on screen whilst remaining still in real life. The latest wave of Virtual reality chairs solves this by allowing you to physically turn 360 degrees. Many chairs also have pedals to give you more control over speed and distance, linking you to the physical world.

 Many gamers have also started to use VR treadmills which enable them to physically walk. Though some deem these impractical, especially for use in the home, they have proven ideal for scenarios such as training simulations. When you use a VR chair, you don’t have to spend a great deal of time standing, which can be exhausting. Most gaming takes place in sitting positions.

Driving games are perhaps the perfect match for virtual reality chairs, though the chairs are ideal for a wide range of other gaming genres. Using joysticks, steering wheels and other peripherals can make the VR gaming experience even more immersive. Some predict that the VR gaming experience will in future include temperature changes, wind and even smells to add even more authenticity.

Customer success will be the new growth for startups

 As the foundation for growth within a B2B organization, customer success will play a more critical role within companies in 2019. Traditionally, enterprise sales were focused on new logos, which missed opportunities to nurture existing customers. Growth would then suffer as a result. Without a stable base of customers, companies can't grow as fast because they are constantly filling a leaky bucket. In 2019, we will see a new lens on customer economics, from churn to retention and cohort growth.

The goal of Customer Success is to help customers realize the value they expect from your product or service.  Reducing churn and increasing expansion revenue allow Customer Success teams to maximize Customer Lifetime Value (CLV) — the critical metric for driving SaaS business growth and profitability.

Customer Success is a long-term, scientifically engineered, and professionally directed strategy for maximizing customer and company sustainable proven value. The emerging role is about a solution to the core issues of customer portfolio development, retention and expansion.

Security will move upstream

"Everybody is waking up to the fact that data security is a critical problem that needs to be addressed earlier in the development process. This is true not only for customers whose data is on the line, but also for business leaders and software developers who are charged with protecting it. Today, these parties are trying to understand how they can incorporate security into their DevOps process.

Upstream improves the safety and security of connected vehicles and services built around them by monitoring business-critical events and identifying cyber threats in real-time via a centralized cloud-based analysis of multiple automotive data feeds, including telematics and mobile applications.

In 2019, Businesses will implement what they have learned. Tech leaders will educate developers on how to avoid errors like coding security holes into their apps. Additionally, developers will increasingly add security detection features at the code level. Not only will code be better protected against intruders; it will watch out for anomalous activity as well."

Multi-cloud will reduce costly downtime

Multi-cloud (also multi-cloud or multi cloud) is the use of multiple cloud computing and storage services in a single network architecture. This refers to the distribution of cloud assets, software, applications, and more across several cloud environments. Those moving their data-driven apps to the cloud will need to architect them in a way so they are hybrid and multi-cloud in design to ensure zero downtime and uniform performance for their global customer base.

Just as multi-data center deployments became the new normal years ago for companies that have been successful at digitally competing in their chosen market, multi-cloud deployments will begin to usurp their place. The Uptime Institute's latest report shows that, while single cloud designs can benefit enterprises, they've become the second-leading cause of application downtime, much like single data center deployments were in the past.

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