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Saturday, June 1, 2019

Technology will play a bigger role in improving workplace wellness


The changes rocking the workplace--driven by new technologies, a tight labor market, and the exponential growth of employee data and tools to make sense of it--are showing no signs of letting up. At the same time, employees are under more pressure than ever before, with a recent Gallup poll finding 44 percent report feelings of burnout at work.


In 2019, technologies designed with empathy in mind--that augment the human touch, rather than overpower or direct it--will come to the forefront as employers increasingly prioritize the holistic wellness of their people as the foundational way to improve their organization. Specifically, we will see businesses go beyond basic wellness programs, and increasingly turn to transformative technologies that improve workplace wellness through a true understanding of the employee experience.


Maturing technologies like A.I. and natural language processing will help companies instantly understand their employee's day to day lives, including critical qualitative insights like how they feel and why. As you can't fix what you can't measure, this will directly lead to actionable insights that actually improve organizations, not just drown them in more data.


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