The changes
rocking the workplace--driven by new technologies, a tight labor market, and
the exponential growth of employee data and tools to make sense of it--are
showing no signs of letting up. At the same time, employees are under more
pressure than ever before; with a recent Gallup poll finding 44 percent report
feelings of burnout at work.
In 2019,
technologies designed with empathy in mind--that augment the human touch,
rather than overpower or direct it--will come to the forefront as employers
increasingly prioritize the holistic wellness of their people as the
foundation way to improve their organization. Specifically, we will see
businesses go beyond basic wellness programs, and increasingly turn to
trans-formative technologies that improve workplace wellness through a true
understanding of the employee experience.
Maturing technologies like A.I. and natural
language processing will help companies instantly understand their employee's
day to day lives, including critical qualitative insights like how they feel
and why. As you can't fix what you can't measure, this will directly lead to
actionable insights that actually improve organizations, not just drown them in
more data.
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