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Tuesday, May 14, 2019

Visual data and A.I. will dramatically expand the value of communications services


In 2019, visual data and artificial intelligence will provide a more valuable and personalized experience in communications. Imagine a meeting where each participant can see each other's LinkedIn and other social media information; where meeting notes and action items are automatically synthesized and distributed to stakeholders; where the next meeting is automatically scheduled based on in-meeting discussions and based on participants' calendars;


where digital signage is customized based on who walks by it or where the last few documents the participants worked on are automatically pulled up on the screen. Deals will close faster, the administrative work around meetings will shrink, compliance will have complete meeting records, and virtual meetings will become even more productive and valuable than in-person meetings.

With the audio conferencing industry shrinking and the video communications industry growing, and with the ability to store massive amounts of data in the cloud and the computing power to analyze it, we believe visual data and A.I. will disrupt the communications space in 2019."

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